Program Manager – Miami (Full-Time)

S.O.U.L. Sisters Leadership Collective is Hiring!

Program Manager – Miami (Full-Time)


About S.O.U.L. Sisters Leadership Collective (SSLC)

S.O.U.L (Sisters Organizing for Understanding & Leadership) Sisters Leadership Collective (SSLC) mobilizes systems-involved girls and non-binary youth of color – Black, Brown, and Indigenous – to interrupt cycles of state violence, poverty, and oppression. Our four pillars are leadership, healing, social justice, and the arts. Growing out of the dire need for gender-specific services and leadership development for young women impacted by school pushout and the justice system in urban areas, SSLC launched in August of 2014 in Miami and NYC.



We are looking for an experienced professional who truly believes in & is practiced at supporting girls & TGNC youth of color’s leadership – turning their raw gifts into power to transform their own lives & their communities. We are looking for someone who is truly energized by youth development work and building power with youth.  This is a key leadership position within the organization. We are looking for someone interested in making this their professional & political home and who will breathe life into our mission & vision to make it a reality.

Reporting directly to SSLC Executive Director, the Miami Program Manager is responsible for overseeing all Miami youth programs for S.O.U.L. Sisters Leadership Collective including Youth Leaders Board, Sisterhood Academy,  Ujima Leadership Collective, and Youth Social Entrepreneurship programs, as well as any and all special programming that may arise.

Key responsibilities include:

  • Program Management & Evaluation
  • Program Development
  • Partnership Management
  • Staff Recruitment, Training & Evaluation
  • Operations & Administration

More detailed information about each of the key responsibilities as well as how to apply is below.


Primary Responsibilities

Program Management

  • Handle day to day management of programs throughout South Florida;
  • Provide direct supervision of teaching artists, social work interns, Freedom Coach, Driver  and/or other program staff;
  • Co-supervise SSLC national program initiatives with NYC Program Director, including YLB and SA programs;
  • Match teaching artists and YLB peer educators with program sites;
  • Coordinate program schedules;
  • Manage schedule changes, cancellations and substitute teaching artists;
  • Anticipate challenges and work creatively and quickly together with site contacts to resolve issues at program sites;
  • Communicate any and all unresolved issues, or incidents in a timely manner to executive staff;
  • Co-facilitate 1-2 SSLC sessions per week, as needed;
  • Co-facilitate monthly YLB meetings, as needed;
  • Support and supervise the planning and implementation of local and national retreats, including but not limited to, booking spaces, purchasing supplies, drafting budgets, and developing curriculum snapshots;
  • Serve as child protection compliance officer, and manage all crisis interventions and incident reports;
  • Engage in supervision sessions and other meetings with executive staff;
  • Work with executive staff to ensure that programs operate within the approved budget.

Program Development

  • Work collaboratively with the executive team and staff to refine and document SSLC’s pedagogy and curricula;
  • Assist in the creation and implementation of new initiatives and curricula to further the strategic direction of the organization;
  • Assist in grant-writing, fundraising, and networking events for South Florida-specific funding opportunities;
  • Review and approval all lesson plans and curriculum snapshots for all programs.

Partnership Management

  • Recruit new partner sites that align with SSLC strategy, mission & vision, including public and alternative schools, detention centers, and group homes
  • Participate in coalitions to attain policy advocacy goals in alignment with SSLC’s mission and vision.

Program Evaluation

  • Support the development and implementation of a program evaluation system;
  • Collect participant surveys, success stories, and creative outputs from teaching artists at all sites;
  • Observe program implementation on a regular basis to evaluate staff effectiveness & youth outcomes;
  • Submit mid and year-end program reports to executive staff and program sites with evaluation findings and recommend changes to enhance the program;
  • Engage in reflections with self, executive director and staff of program effectiveness and fidelity and make appropriate changes as needed.

Teaching Artist & Program Staff Recruitment, Training and Evaluation

  • Recruit, interview and select well-qualified teaching artists and program staff;
  • Aid in planning and facilitation of  annual staff retreats;
  • Develop and facilitate curriculum-specific monthly professional development trainings;
  • Develop and facilitate programs-specific trainings, including but not limited to; facilitation training, S.O.U.L. Model training, trauma-Informed care, and social emotional learning;
  • Conduct Child Protection Policy training to all staff within 30 days of their start date;
  • Conduct 1-2 formal observations of each teaching artist and program staff during the school year;
  • Conduct 30-day or 90-day and annual performance reviews of each teaching artist and program staff;
  • Meet regularly with executive staff to review program observations, discuss training needs and support programming;
  • Actively seek and participate in opportunities to learn best practices in curriculum development, trauma-informed care, restorative justice, social emotional learning, arts-based facilitation development through research, professional development conferences, and other learning opportunities.

Operations & Administration

  • Manage and approve all , timesheets, paid/sick leave requests and other administrative documents, and ensure that staff are staying within allocated hours and leave requests;
  • Draft and finalize program proposals and sample program budgets for potential/new programming sites and other contractors;
  • Draft and finalize contracts with program sites, teaching artists and other contractors;
  • Draft and finalize job descriptions and offer letters;
  • Authorize and make approved program purchases using issued SSLC debit card;
  • Submit all expense-tracking documents and receipts to Administrative and Operations Coordinator;
  • Coordinate transportation for weekly meetings for all program participants, including but not limited to, making van reservation, serving as main point of contact for rental company and SSLC Driver, coordinate petty cash for gas and collecting and maintaining all transportation-related documents;
  • Work closely with executive staff to keep SSLC operating efficiently and in alignment with our mission and values.

Other tasks as assigned.

Experience & Competencies Required

Successful candidates will:

  • Have strong skills in team-building and supportive management;
  • Highly motivated, detail-oriented, ability to work independently and manage multiple projects simultaneously;
  • Strong interpersonal skills with an ability to work collaboratively, quickly and under pressure—with a sense of humor;
  • Have strong organizational skills and a flexible attitude;
  • Ability to meet deadlines and prioritize tasks;
  • Be a self-starter with integrity, professional discretion and professionalism;
  • Have experience with administrative tasks including calendaring, task management & professional email communication;
  • Have a strong analysis of anti-racist and anti-oppressive practices and principles including gender and racial justice;
  • Have experience working with marginalized youth and possess a passion for positive youth development;
  • Have experience and passion uplifting and centering Black girls and femmes;
  • Be LGBTQIA+ affirming;
  • Have reliable transportation;
  • Have strong written and oral communication skills;
  • Possess emotional intelligence;
  • Bring whole self to position.

Bachelor’s degree in social work, education or other related degree required.  Must have at least 3 years of experience managing youth programs for systems-involved youth.  Master degree preferred. Knowledge of Microsoft, Google and social media applications required. Spanish and/or Haitian Creole speaker a plus.  South Florida natives strongly encouraged to apply. Survivors of violence and people directly impacted by legal, foster, homelessness, o mental health systems strongly encouraged to apply.

Physical Requirements And Working Conditions:

  • Works in an office environment
  • Frequently sits for long periods of time
  • Frequently speaks, reads, writes and uses a computer keyboard
  • May require occasional standing, walking, lifting, stooping, and bending

Start date: June 19, 2020

Office & Work Hours: General office hours are 9 am – 6 pm; work hours are 35 hours per week in office on Monday to Friday, some weekends. Leadership staff are considered “on call” and responsible for responding to calls after hours.

Location: Position based in our Miami office, some travel

Salary: $55,000 – $58,000 depending on experience; benefits include health benefits, paid vacation, flex time and holidays.

How to Apply: Please submit resume, cover letter and writing sample via e-mail to: Wakumi Douglas: Please include “Miami Program Manager” in the subject line.


S.O.U.L. Sisters is an equal opportunity employer; we are committed to providing equal employment opportunity without regard to race, ethnicity, religion, gender identity, national origin, age, citizenship status, marital status, sexual orientation, veteran status, height, weight, or disability. Women (trans or cis) and people of color are encouraged to apply.